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Ryerson's important role to play in the community. A brief story from academia. The unprecedented challenges facing universities today. Being fully accountable to students, society, business and government in order to succeed. A review of the challenges to be faced: student expectations, especially with concern to the job market; the need for universities to open their doors widely and fairly; providing top-quality talent; fiscal responsibility. What needs to be done to meet these various accountabilities, and what Ryerson is doing. Some conclusions.