Taylor, Professor Graham
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Social progress both in the civic and industrial spheres, which depends upon the public service of the people who are in the ordinary occupation of life. "The common good of everybody concerned has been promoted by business men using the advantage of their strategic position through influence, through command of resources, through ability, through experience; and on the other hand the public have suffered for the lack of that very thing--of seeing the other's interest in their own interest." A detailed discussion of this point follows, with several illustrative anecdotes. The story of Mr. Charles Booth, who wrote about the poverty in England. Changes brought about in employment due to the war. Booth's work, which laid the foundation for a new social economy in England. Conditions in the United States. The need for a scientific study, using methods similar to Booth's, to provide an understanding of conditions. The need for a ministry of understanding between capital and labour, between native and foreign, between nation and nation. Social problems caused by class-consciousness. The difficulty of getting one's observations across, once they have been made, especially for academics, ministers, social workers. The labour question as a psychological question, a psychological impasse where one side neither knows nor cares to know just how the other side feels. The work of the Russell Sage Foundation in New York City; their Department of Service which helps any people in a community to make a thorough scientific study of their situation. The story of the deaths in Pittsburgh due to typhoid fever caused by the poisoned water from the emptying of dyes and acids from factories into the streams, and how the academics brought this information to the public. Support from the Carnegie Institute for cleaning up the problem. John D. Rockefeller, Junior's role in getting the 12-hour work day and seven-day work week reduced. The lack of influence from the church. Welfare work done by the United States Steel Corporation. The hub of the labour unrest not just wages and hours, but the need for the worker to have some say about the conditions in which he works. The example of the International Harvester Company of Chicago in their organization of an executive committee, made up of half work people and half management, and how that worked. Extensions of that idea. The tremendous need of public service in politics and civic administration. The lack of participation in voting in the last presidential election. The example set by the Commercial Club of Chicago in their plan to make Chicago a more beautiful, and a happier and pleasanter place in which to live. The example being set by the Kiwanis Club, the Rotary, the Canadian, the Empire, and other Clubs to make service the supreme thing in business as one of the finest patriotic movements this generation has seen. University Clubs conspicuous by their absence. How business will benefit from civic service. Remembering the French and Russian revolutions, brought about by the separation of the classes; the failure to understand the class interest against the public interest.